Greetings of the day!
Dear Job seeker,
We're looking for a Service Manager to join our team within maintenance sector
This will be a permanent role
Resourcing Group is working with a national maintenance contractor who are expanding their direct work force due to an additional contract being awarded some additional works.
Job title: Service Manager
Location: Gloucester
Salary: £42,275 per annum
Hours: 39 hours per week, Monday to Friday
Key Responsibilities :
- Manage a team to deliver programmed works in customers' homes.
- Manage operative productivity and work quality and monitor progress by undertaking quality audits of work and materials (in progress and post).
- Ensure the necessary financial controls are exercised and that adequate resources are in place.
- Manage approved subcontractors' performance and compliance with contractual agreements through regular assessment of quality and timescales.
- Monitor that operatives are maintaining appropriate levels of vehicle stock.
- Manage and control of materials in line with legislative standards and company guidelines. * Ensure that the company's obligations relating to Health and Safety and other statutory regulations are adhered to through monitoring of safe working practices.
- Ensure timely investigation and response to complaints, and quality and that workflow tasks are completed, and systems updated.
- Support the protection and safety of our customers by ensuring safeguarding procedures are followed and safeguarding concerns are appropriately identified, monitored and reported.
Qualifications Essential :
- Relevant Technical qualification - trade NVQ level 3 or equivalent.
Desirable: * NVQ Level 3 First Line Management.
- A recognised leadership and management qualification
Skillsets
- Up to date knowledge of building maintenance, Decent Homes standards and safety legislation.
- Experience of leading, managing, developing and motivating operational teams.
- Up to date knowledge of housing sector best practice and relevant legislation.
- Experience of successfully delivering an excellent customer focused repair service.
- Experience of repairs management information systems
- Excellent oral and written communications
Desirable:
- Experience of stock condition software/handheld devices.
- Experience of working as part of a management team delivering front line services.
- Experience of change management.
- Extensive knowledge of building maintenance technical operations.
If interested, please reach out to us on aditi.ajay@resourcinggroup.co.uk or call on 01417260722 or WhatsApp on 02033079319
Resourcing Group is acting as an Employment Agency in relation to this vacancy.