ob Advertisement: Bereavement Services Officer
Position: Bereavement Services Officer
Working Hours: 9AM to 5PM, Mon-Fri (35 hours). The office is based in the cemetery in East FInchley.
Salary: £24.95 per hour (Umbrella Pay)
Location: NW7 1BN
Job Description:
Are you compassionate, organised, and dedicated to providing exceptional service during sensitive times? We are looking for a Bereavement Services Officer to join our team, offering comprehensive support functions to the Cemetery Service. This role is crucial in ensuring the provision of continuous administrative processes that deliver high-quality, customer-focused burial and cremation services.
Key Responsibilities:
- Collaborate with the Cemetery Service team to provide seamless support and services.
- Manage and maintain accurate records and documentation related to burial and cremation services.
- Assist families and individuals with enquiries, providing empathetic and professional support.
- Coordinate and schedule burials and cremations, ensuring all details are meticulously handled.
- Process and manage applications, permits, and other necessary documentation.
- Liaise with funeral directors, clergy, and other relevant parties to ensure smooth service delivery.
- Contribute to the improvement of administrative processes to enhance service quality and efficiency.
Requirements:
- Proven experience in a similar role or administrative position, preferably within bereavement services or a related field.
- Exceptional communication and interpersonal skills, with the ability to handle sensitive situations with empathy and professionalism.
- Strong organisational skills and attention to detail.
- Ability to work effectively as part of a team and independently.
- Proficiency in Microsoft Office and other relevant software.
Application Process:
If you are passionate about providing compassionate and high-quality bereavement services and meet the above criteria, we would love to hear from you. Please send your CV to Fiona Gayle at fiona.gayle@resourcinggroup.co.uk to be considered for this meaningful role.
Resourcing Group is acting as an Employment Business in relation to this vacancy.