Contract Support
Swansea
Circa 26k per year
Monday-Friday
Resourcing group have an exciting opportunity to join the world's leading global provider of integrated facilities and corporate real estate management. Our client are recruiting for a Contract Support to join the team located in Swansea.
Please note this role is a permanent opportunity, but the contract does come to an end of 31st March 2025. This does not mean the chosen candidate will be out of work, as there will be an opportunity to TUPE to the other incumbent, or take on another opportunity within the company
About the role
Provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints.
Job Description:
Prepare, attend and actively participate in monthly CLIENT Contract Review meetings.
Plan and arrange Subcontractor call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs.
Assist management team with monthly Customer Report
Ensure use of Preferred Suppliers is maximised and best practice is in place with the ability to challenge supplier pricing.
Review Subcontractor performance and feedback through appropriate systems.
Ensure CLIENT systems are in use and kept updated
General Contract Management support for the Lead Contract Support and Account Manager
Ensure integrity of financial transactions for contract
Completion and management of Financial weekly reporting (Invoice Pool, Open Purchase Orders, Paid and Unpaid WIP, Debt, Overtime and Expenses), presenting to the Account and Business Unit weekly.
Person Specification
Organised, ability to proactively plan workload
Structured
Logical
Works in a clear and consistent manner
Attention to detail
Thorough in carrying out a tasks with a high degree of accuracy
Confident and effective in putting across point of view to others
Persistence
Does not let issues go and follows through to resolution
Customer and team focus
Interested?
Contact Liv Longstaff Browne
O.Longstaffbrowne@resoucinggroup.co.uk
Resourcing Group is acting as an Employment Agency in relation to this vacancy.