Title: Helpdesk Operative
Location: Tunbridge Wells
Start Date: ASAP
Pay Rate: £12.47ph PAYE
Our client who are one of the leading companies are currently recruiting for a Helpdesk Operative to join their team on a Temporary basis in the Tunbridge Wells area to tart ASAP.
The position is full-time office based - 4 on 4 off shifts - 07:00 - 19:00
Duties:
- First point of contact for all planned and reactive maintenance activity, received by telephone and e-mail.
- Raise Purchase Orders/Invoices
- Plan PPM work for engineers and sub-contractors
- Dealing with phone calls on various issues from customers
- Arranging for the attendance porters/cleaners to newly reported requests
- Collate accurate reports as required.
- Advising clients of correct contact details for Facilities Manager, Building Managers, and Porters
- Ad hoc administration duties.
- Managing quoted works process liaising with contract staff where required.
Requirements:
- Customer Service Skills
- Understanding of the planning/scheduling maintenance works or similar (desirable)
- An excellent telephone manner.
- Ability to work under pressure and meet tight deadlines.
- Working knowledge of MS Office including Excel and Outlook.
- Must be able to pass a DBS check
If you would like to be considered for this role, please apply online. Thanks @RG
Resourcing Group is acting as an Employment Business in relation to this vacancy.